COVID-19 Employer Playbook

Kaiser • Special open enrollment for waived employees through April 3, 2020. • Kaiser’s telehealth (phone, email, video) can be accessed through the employee’s member portal at www.kp.org. • Kaiser will allow small and large employers to make a one-time plan design adjustment to downgrade their current medical plan by May 1, 2020. • Kaiser will allow furloughed employees (or those with reduced hours) to stay on the plan, as long as premium is paid and the method is not discriminatory. • Kaiser will not terminate coverage for non-payment of premiums through the month of April.

United Healthcare • Through June 18, 2020, UHC will offer zero copay telehealth visits for any reason through their preferred virtual visit providers (Teladoc, American Well, and Doctor on Demand). • UHC is waiving early refill limits on 30- day prescription maintenance medications. This allows employees to refill prescriptions early for any reason. • UHC will allow furloughed employees (or those with reduced hours) to stay on the plan, as long as premium is paid and the method is not discriminatory.

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